Who We Are
Vision:
To be the most admired restaurant brand in the country.
Promises:
To our Customers, we provide great food, a comfortable place to relax, and ease in a busy day.
To our Employees, we provide an inspiring place to start and build fulfilling lives and careers.
To our Communities, we are a trusted partner to foster youth development.
Our Values
Great Food
Great food is fresh, quality ingredients made to order with attention and care.
• Know and follow food safety standards.
• Use fresh ingredients.
• Follow set standards and recipes.
• Make each order with care the way the customer ordered it.
Fast, Friendly Service
Fast, friendly service is listening and engaging with each customer while being friendly and efficient.
• Welcome customers with a smile and eye contact.
• Listen to customers.
• Care for customers.
• Act with urgency. Make It Happen.
• Keep all promises.
Clean, Comfortable Locations
Clean, comfortable locations are well maintained, organized, and crisp.
• Create an atmosphere that is welcoming and safe.
• Maintain and clean our locations meticulously.
• Keep workspaces organized and prepared.
• Clean up after yourself and others.
Be Excellent
Excellent employees are responsible, action oriented, willing to learn, and want to be the best.
• Be on time and participate fully.
• Have pride in your personal appearance, be in dress code.
• Be resourceful, find solutions and take action.
• Treat others with kindness.
• Work hard and have fun.
Win Together
Winning is building a profitable, thriving business that provides opportunities for our employees and communities to flourish.
• Use the Values to make decisions.
• Teach others what you know.
• Set and achieve goals.
• Recognize and celebrate successes.
• Positively impact your team, Dion’s, and our community.